Terms and Conditions

Last Updated: 29th April, 2025

Welcome to Dubai Tourism, your trusted partner for smooth and stress-free Dubai visa services. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, you agree to accept all terms listed here. If you do not agree with any of these, please do not use our services.

1. Who We Are

This website is operated by Dubai Tourism, a UK-based travel consultancy specializing in Dubai visa processing, trip planning, and related travel services. All references to “we”, “us”, and “our” refer to Dubai Tourism and its affiliated entities.

2. Our Services

We provide:

Assistance with Dubai tourist visa applications
Guidance on visa requirements
Dubai travel tips, itineraries, and planning support

Note: We are not an embassy or a government authority. We act as intermediaries between the applicant and the UAE immigration authorities.

3. Eligibility

By using our services, you confirm that:

You are at least 18 years old.
You have legal capacity to enter into a binding contract.
You are providing true, accurate, and complete information during the visa application process.

4. Visa Processing Terms

Visa approval is at the sole discretion of UAE Immigration. We cannot guarantee visa issuance.
Processing time is typically 2–3 business days, but delays may occur due to public holidays, missing documents, or changes in immigration policies.
Fees paid for processing are non-refundable once your application is submitted.
If your visa is rejected, we will inform you of the reason if shared by the UAE authorities. Refunds are not provided for rejected applications.

5. User Responsibilities

When using our platform, you agree to:

Submit only genuine and valid documents.
Use the site for lawful purposes only.
Not engage in any form of misuse, fraud, or abuse.

6. Pricing and Payment

All prices listed on the website are in GBP (£) and are subject to change without prior notice.
Payments must be completed before visa applications are processed.
We accept payments through secure, verified methods.

7. Refund and Cancellation Policy

Visa application fees are non-refundable once submitted, even in the case of rejection or withdrawal.
If a cancellation is made before submission, a partial refund may be possible at our discretion.

8. Intellectual Property

All content on this website—including logos, images, text, and graphics—is the property of Pinoy Tourism or used with proper permission. Unauthorized use, copying, or reproduction is strictly prohibited.

9. Privacy Policy

We value your privacy. Any personal information collected during the visa application process is used solely to process your visa and communicate with you. We do not sell or share your data with third parties unless legally required.

(Refer to our full [Privacy Policy] for more details.)

10. Limitations of Liability

While we strive for accuracy and efficiency, we are not liable for:

Delays or rejections by UAE Immigration
Errors in applications due to incorrect client information
Acts of third-party services beyond our control (e.g. flight or hotel providers)

We are not liable for indirect losses such as missed flights, accommodation costs, or business disruptions.

11. Changes to Terms

We may update these Terms from time to time to reflect changes in legal, operational, or service-related conditions. Continued use of the website implies acceptance of the revised terms.

12. Contact Us

If you have questions or concerns about these Terms, feel free to get in touch:

📞 UK Mobile: +44 7915 608252
📞 Landline: 020 7170 5841
📧 Email: enquire@pinoytourism.co.uk

Terms and Conditions

+44 7915 608252

020 7170 5841

enquire@pinoytourism.co.uk

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